Get Help with Utilities this Upcoming Season

Think you will need help paying for your utilities during the upcoming fall/winter? Come in to the Southwest CDC anytime Monday – Thursday to get help with the application process.

Assistance with completing applications are for the following programs: The Low-Income Home Energy Assistance Program (LIHEAP/CRISIS), PGW’s Customer Responsibility Program (CRP), PECO’s Customer Assistance Program (CAP), PWD’s Tiered Assistance Program (TAP), UESF, and Weatherization.  

Each program offered may differ in the eligibility requirements, so it is best to know what you need when signing up for these programs. The required documentation residents should bring with them when they come to the CDC are proof of income, the resident’s identification, and all utility bills received in the last 30 days. Without these documents (and others depending on which program you are applying for) your application process will be delayed. 

This year, the LIHEAP/CRISIS “season” will start on November 1, 2019 and end on April 10, 2020. It helps low-income families pay their heating bills throughout the winter season. This program is also the only one of the six mentioned above that has a season.

The CAP program offered through PECO, provides a monthly credit for eligible low-income residents. The credit applied is based off of energy usage and total household gross income. The credit is also determined by the impact of the weather. Meaning residents will get a larger credit in colder months. To fill out this application online, visit

If you need help filling out an application for any of these programs, contact Nanzetta at 215-729-3293 to set up an appointment.

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