Philadelphia Water Department’s 2022 Customer Feedback Survey is now open!

We need to hear from you! Our yearly customer feedback survey helps us know what matters most to those who depend on Philly water. Participants can win a $100 gift card.

Everything we do is funded by your water bill — so we want to make sure we’re providing you with the best possible services.  

Your responses really do shape what we do. Together, we can work on what matters most to you. 

What to know:

  • This survey should take less than 10 minutes.
  • Any Philadelphia resident 18+ should participate 
  • No one should take the survey more than once.  

Get started at

¡Nos encanta escuchar de usted! Nuestra encuesta anual de comentarios de clientes nos ayuda a saber lo que es más importante para aquellos que dependen del agua de Filadelfia. Los participantes pueden ganar una tarjeta de regalo de $100. Realice la encuesta.

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