Southwest Says Goodbye to Pat’s Shoe Service 

Pats Shoe Repair

This month, Pat’s Shoe Service will be closing its doors after serving the Southwest community since the 1950s. Owner Louis Cascella, Pat’s grandson, is hanging up his boots and has accepted his last repairs before shuttering the Woodland Ave staple for good. Cascella, a Southwest native, took over the business from his paternal grandfather in 1980 where he and his mother provided quality service to customers in the neighborhood. When Lou bought the building, it was owned by Joseph Bartash, founder of the Globe Times, illustrating the tight-knit nature of the community in Southwest.

Unfortunately, the skilled trade of shoe repair in the United States is not what it used to be, as there are fewer than 15,000 stores that remain. Despite changes in the industry over the years, Lou has always prided himself on the quality of his work, as evidenced by his satisfied customers.

“He will be missed. There’s no one else in the community who does what he does,” said Lorraine Thomas, a long-time customer of Pat’s Shoe Service. 

Much like the machine he’s used his entire career, he prefers working with materials that are tried and true over the cheaply made shoes that have become popular over time and are not as likely to be repaired. That machine was purchased by Pat in the 60’s, and Lou only had to change the motor once in his four decades working on it.

In his retirement, Lou looks forward to golfing and being able to spend time with his grandchildren in his retirement.

“My favorite thing about Southwest has been getting to know the people over the years,” Lou said, and the people have been lucky to get to know him as well.

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